No longer a free postage threshold at Arceurotrade?

Apologies if this has been discussed on here already, but is there no longer free UK postage at Arceurotrade on tooling etc. if your basket price is above a certain threshold?

I think the threshold used to be £75.

Prices have just been hiked by royal mail, maybe someone has to get the new costs and crunch the numbers

During last year, product costs, postage and courier costs kept increasing steadily, so at some point we made the decision to remove the £75.00 threshold.

Ketan at ARC

I noticed that move recently and can appreciate the reason for it. I am sure you thought long and hard about the wisdom of doing it since there was bound to be a slight dip in sales as a result. It must be quite hard to estimate the psychological pull factor that giving such an incentive results in.

Doug

Where i live Royal Mail is useless.

If you want an item that falls below their DPD threshold, in a timely manner my advice is to not use their website and phone your order in a pay an extra £2 for DPD delivery

Without knowing where you live your RM statement is pointless!

Do we presume you are not in the UK?

Ian P

It took it as a general comment that anyone who wants something quickly is better to phone and pay DPD if their Royal Mail deliveries are not very good. I expect DPD is next day but RM could be when they feel like it.

I'm only getting 2 or 3 deliveries a week and that is inside the M25

Edited By JasonB on 10/05/2023 15:16:07

Spot on Jason.

I live in Newcastle upon Tyne

There's an excellent chance he lives in Medway. Although useless isn't strong enough to describe how bad Royal Mail is here.

Spot on Jason.

I live in Newcastle upon Tyne

I do not seem to have any RM problems in NE Hants. Recently had 24 hour delivery from the Isle of Harris, Outer Hebridges. Couriers are OK as well.

I ordered some items over the weekend and two of the orders arrived this morning via royal mail these were confirmed as only being sent yesterday as Monday was a bankholiday.

This did surprise me knowing what they are like what did not surprise me was a letter for a street dow the road which we often get

We must be lucky in Cheshire as we have excellent RM service. In 10 years I have only had one sending failure (A Saturday Special Delivery that did not get to the customer until the Monday). As regards receiving mail it generally arrives as expected with the occasional surprise when 2nd class arrive the next day.

I've no illusions that some places do have problems, what we need is a 'down detector' type of website that shows the bad areas where its best to send by another carrier

Ian P

How many of us actually need next day delivery or even this week. We have so many white vans wizzing around our streets like formula one. Being retired at home most of the day we take in parcels for neighbours helping the drivers who schedule so tight they have hardly any time to blow their nose or sneeze. John

Royal Mail are good were I live too, could be 20 years since anything went missing. Couriers also perform well - all of them.

I suspect their performance is to do with local conditions - a mix of where the distribution centre is, how much pain the road system causes, how difficult it is to park, the crime rate, and how difficult it is to recruit and retain staff.

Dave

In respect of RM deliveries I live in East Sussex and we are served by the Regional Royal Mail depot at Gatwick/Crawley and historically any postcodes served by this establishment have had a very poor service, I can remember that regularly a first class letter to my daughter in Wigan took 5 days; recently things have improved, a couple of weeks ago I had to request a new bank card, this was Thursday afternoon and it arrived Saturday morning, a much improved service. Could the improvements to service be linked to the fact that costs for posting have dramatically increased ! Dave W

So you don't get their drivers writing the card as they walk up the path, stuff it through the letter box and leave without knocking? We'd have the same service if they got the normal postman to deliver the card and not even pretend to deliver parcels.

For six momths, after being made redunsdant, and before getting back in on contract I was a parcels courier.

Deliveries to the local R A F base were a nightmare.

The girl on the gate would NOT let me in to deliver parts to the MT section. Was so bad that I used to write the "Collect" card before going to the gate house. The MT mob got fed up with having to drive 12 miles each way at the endof day, to collect their parts, when I returned to the depot.

One day, I was waved straiht in!

Howard

Sound business decision that I am sure you were reluctant to impliment, times are hard for all, especially for those businesses in a small market.

Doubt it will affect sales in the long run, just remember folks, there is no such thing as "free postage" it has to be factored in some where.

Back to the original post. It's a shame Ketan has needed to do this. I'm sure it's made many of us consider the other vendors for certain less critical items.