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Digital problem

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David Clark 112/12/2012 11:09:30
avatar
3357 forum posts
112 photos
10 articles

Hi There

Can someone check if they can access digital issues?

I have had a couple of complaints about lost access.

As administrator I get access so can't tell if it is working or not.

The database appears to be unavailable and access is checked against this.

regards David

dcosta12/12/2012 11:13:49
496 forum posts
207 photos

Hello David.

I can access MEW.

Best regards
Dias Costa

Keith Long12/12/2012 11:22:24
883 forum posts
11 photos

Hi David

Yes there does seem to be a problem.

Even though logged in, clicking on the "Digittal Issues" in the "My Account " box merely takes me to somewhere telling me to subscribe - I already am - and my subscription number is entered in "My Profile". It looks as though the wesite isn't seeing the valid subscription or there is a mis-direction in the "Digital Issues" command.

Keith

keithmart12/12/2012 11:22:46
avatar
165 forum posts

Hi

No problem for me on mew. The january magazine is not there yet.

V8Eng12/12/2012 11:25:22
1826 forum posts
1 photos

No problem for me either, logged in and can open ME and MEW.

Using an IPad only today.

Edited By V8Eng on 12/12/2012 11:28:36

Roderick Jenkins12/12/2012 11:26:34
avatar
2376 forum posts
800 photos

Hi David,

I'm getting "subscriber content only" message. I am logged in and subscribe to both ME and MEW.

Win 7 64 and Firefox.

cheeers,

Rod

KWIL12/12/2012 11:36:51
3681 forum posts
70 photos

No access Xp and Firefox. My profile is correct and subscriber number correct and saved

The Merry Miller12/12/2012 11:40:02
avatar
484 forum posts
97 photos

No access, subscriber content only.

Len. P.

Gray6212/12/2012 11:45:46
1058 forum posts
16 photos

same problem here

I'm getting "subscriber content only" message. I am logged in and subscribe to both ME and MEW.

Johnande12/12/2012 11:48:20
5 forum posts

I too cannot get the digital issues.

Also at one section it tells me to put in my 10 (ten) digit member number.

That is a bit difficult because my number only has 9 (nine) digits.

Regards

Johnande

Jo12/12/2012 11:49:48
198 forum posts

Doesn't work for me either.

Jo

David Clark 112/12/2012 11:51:28
avatar
3357 forum posts
112 photos
10 articles

Hi There

The system seems to be down.

It is being checked.

This is a database at the subscription house and is beyond our control.

Service will hopefully be back to normal soon.

regards david

The Merry Miller12/12/2012 12:04:12
avatar
484 forum posts
97 photos

Works on the Ipad OK.

Just checked the PC and it now works on that.

There is a message just arrived about Digital Issues being unavailable for several hours during the weekend of 17/18 November for essential hardware maintenance work

mark mc12/12/2012 12:31:59
92 forum posts
16 photos

I couldn't get access this morning but all seems fine now, tho i did log out and back in again.

Gray6212/12/2012 12:35:16
1058 forum posts
16 photos

Having logged out and back in, I now have my digital mag access restored.smiley

JamieG12/12/2012 12:36:33
avatar
10 forum posts
2 photos

It works fine on the iPhone.

Keith Long12/12/2012 12:38:13
883 forum posts
11 photos

Hi David

Working again thank you.

Keith

Steambuff12/12/2012 12:52:21
avatar
544 forum posts
8 photos

I can access ME 4444 but not 4445 (I get an IE error telling me that bthe source file has been renamed or moved)

Dave

jason udall12/12/2012 13:16:58
2032 forum posts
41 photos

appears to work.. I say appears ..waited 3 mins and only have cover yet....might be broad band but nothing else slow today...

.. update.... 

still loading...chuffing slow...

 

Edited By jason udall on 12/12/2012 13:17:57

Brian in OZ12/12/2012 13:52:23
63 forum posts

Hi David,

Issues 198 and 4445 seem to be working OK, but do wish your programer would get rid of the November message.

Regards
Brian

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