Credit where credit is (over) due

I just wanted to post this to say a huge thank you to Ketan at Arc Euro Trade.

Whilst on holiday in the area my partner and I decided to visit AET as I wanted to buy a few items. The building is easy to miss if you are not careful as it’s on a largely domestic street, but, knowing pretty much what I was looking for, thanks to Google maps we found it quite easily.

Upon entering, I was initially a little disappointed that there was little facility for wandering around to look at the stock items but understand that there are space limitations.

That aside, I was pleasantly surprised by the warm welcome we received.

Ketan took a good deal of time out of his busy day (they were planning the new catalogue at the time) to chat with us for about an hour and a half including an impromptu look at the workshop with the biggest milling machine I have seen, and his good lady wife provided us with tea.

As I made my purchase and was preparing to leave, Ketan told us about the nearby country park and then practically insisted upon driving us there (we arrived at AET on the bus from Leicester) and showing us the nearby pub without accepting our offer to buy him a drink.

While I appreciate that all (Most) companies will treat potential customers with a smile and at least TRY to be helpful, I feel that Ketan and his wife went way beyond that and deserve a plug from a VERY satisfied customer who will, in future be buying anything I need from Arc.

I should add that I have no connection with AET other than being a customer and Ketan has (had) no idea that this was going to be written.

Yup. A good deal more in this one than the last. My wish list is growing exponentially.

I love reading catalogues, but Arc's is a particular treat

Neil

The catalogue is coming out with increasing frequency, No 9 now out and I haven't lost No 8 yet! Hopefully this is a sign that business is booming.

I just realised that having cancelled my sub to MEW, I won't be getting any more catalogues without asking, unless Ketan starts a mailing list.

Phil

I dont know if this is a sign of the times or was prompted by recent forum discussions on the MEW content, but when the postman brought the latest MEW, I read (skimmed) the Arc catalogue BEFORE I looked in the magazine.

Ian P

Give it to her to read just before Christmas

Russell

Yeah, been there, tried that Rus. It ended up with more work for me, as in...

"Oooooh look, you could make me a..."

Generally something that would need CNC to do all the intricate work, such as fancy earrings or a necklace, or...

I think i'll pass.

Hi Bill,

Just read this thread. Thank you for your kind comments.

It was good to meet both you and your wife. Having just come back from a long holiday in a semi-jungle environment at this place: www.dharmikam.com, detoxing and getting massaged for nearly one month, I was feeling in a chilled out mood. So I showed you the country park near by.

Not sure if you had a chance to go to the park, but just after I dropped you at the pub on the canal, I realised I had forgotten to show you the nearest bus stop. But I trust that you and your wife got back safely.

Ketan at ARC.

Edited By Ketan Swali on 26/09/2013 12:18:52

Hi Phil,

No.8 catalogue came out in March 2012. So its been more than a year now, hence the No.9, which just came out with ME and MEW in last week and this week.

You can order the new catalogue on-line. It is free if you are in the U.K..For overseas customers who do not subscribe to ME or MEW, they can still order the catalogue on-line, but there is a small charge towards packing and postage.

Our website and the ad box on the right here will be updated shortly to show the No.9 catalogue as being available.

Ketan at ARC.

Hi Ketan.

I wasn't aware that you had just returned from holiday. I sincerely hope you enjoyed your time there.

We DID go to the country park after having an excellent meal at the pub and spent several hours there taking a slow walk around the lake, had it not been for you, we would never have known the park & pub were there.

Thank you again for that, it just added another dimention to a very enjoyable day out for us both and don't worry, we did find the bus stop to take us back to Leicester without any trouble, in fact we timed it perfectly as it turned out, we only had to wait a minute or two until the bus came along.

Rest assured that i will be recommending AET to anyone who will listen.

Thank you again for the opportunity to meet you and your good lady wife and I hope that AET go from strength to strength in the future.

Bill.

To Neil and everyone here,

Thank you for your kind comments. We at ARC hope you like the catalogue.

We are still awaiting delivery for some of the new items which are showing out of stock on our website, expected to arrive late November - mid December. Please accept our apologies.

I guess that SWMBO will be happy if the said item is out of stock.

Ketan at ARC.

Ketan and others must realise that showing the catalogue to SWMBO will probably result in said catalogue disappearing to the dustbin at the speed of light, while she prepares plans to abstract the necessary finance. This assumes of course that original recipient of catalogue "ain't bin dunin".

Dennis

Hi Bill,

Glad you enjoyed the visit.

Yes, I really enjoyed my time at the health place. I especially liked being covered in medicinal plant paste, then wrapped in banana leaves and placed (cooked) in the sun. If you want to see what that looks like, click on this link http://www.dharmikam.com/kalarichikilsa-treatments.html scroll down to the heading 'Poochu Chikilsa', read what it says and click on View photos. I call it the 'steamed fish' treatment .

Next time, will try out the barbecue treatment, and/or the cremation treatment, not shown on this site for obvious reasons, but beats the average sauna any day.

Sorry in advance for going off topic. I hope you wont mind my plugging dharmikam. Although not a resort, it is a great place for alternative natural healing.

Ketan at ARC.

When the catalogue arrived I too read it first, and I'm on the other side of this rock (NZ), I find it keeps me in contact with the available gear that all the blokes up there are talking/writing of, Ian S C

Ketan

Your catalogue was the best read in the envelope, can`t say the same for the magazine !

Alan

TIP: Glue the cover of a 'Betterware' catalogue on the front of an Arc one, and all your dreams may come true...

Neil

Pocahontas Chicken Tika ?

Isn't that the wrong kind of Indian ?