Former Member | 28/01/2021 13:30:58 |
1085 forum posts | [This posting has been removed] |
Swarf Maker | 28/01/2021 13:59:25 |
132 forum posts 7 photos | Need more information to support that photo - and as for Hermes in the title, one of those parcels is labelled YODEL - a competitor to Hermes! |
john halfpenny | 28/01/2021 14:14:25 |
314 forum posts 28 photos | FWIW, I had a Hermes delivery from Leeds this morning, posted yesterday to Coventry. |
Bo'sun | 28/01/2021 14:15:12 |
754 forum posts 2 photos | Looks about standard for Hermes. |
Former Member | 28/01/2021 14:22:48 |
1085 forum posts | [This posting has been removed] |
fizzy | 28/01/2021 14:27:50 |
![]() 1860 forum posts 121 photos | I dropped off an expensive boiler destined for europe last week, i watched it get scanned and I have a receipt for it, according to Hermes it is still waiting to be dropped off at the drop shop! Out of pocket again. Hermes handle items for just about everyone so it could be anywhere! |
Dave Halford | 28/01/2021 15:04:50 |
2536 forum posts 24 photos | Posted by fizzy on 28/01/2021 14:27:50:
I dropped off an expensive boiler destined for europe last week, i watched it get scanned and I have a receipt for it, according to Hermes it is still waiting to be dropped off at the drop shop! Out of pocket again. Hermes handle items for just about everyone so it could be anywhere! Still sat in the docks most likely and they will get charged EU VAT when they do get it |
Robert Atkinson 2 | 28/01/2021 15:36:02 |
![]() 1891 forum posts 37 photos | At least that is indoors. There is small industrial unit down the road and every moring there are several people with small vans and cars sorting parcels outside in in the car park whatever the weather! |
Bo'sun | 28/01/2021 15:43:35 |
754 forum posts 2 photos | You generally get what you pay for, and I'm guessing that Ebay (and other) sellers are getting Hermes shipping at an attractive rate. The trouble is, it's us, the buyers that get the bad deal. |
Former Member | 28/01/2021 15:50:33 |
1085 forum posts | [This posting has been removed] |
duncan webster | 28/01/2021 22:19:39 |
5307 forum posts 83 photos | Only parcel I've ever had go missing was Royal Mail. They paid out without any difficulty which was a major plus |
Bill Phinn | 28/01/2021 23:23:57 |
1076 forum posts 129 photos | If you are a buyer, beware the "tracked, not signed for" services increasingly used by Royal Mail and others. Essentially the courier self-certifies delivery - sometimes, as in my case and quite a few others, it seems, without even delivering the item. In these circumstances it can be a particularly laborious process getting your money back. |
J Hancock | 29/01/2021 08:26:03 |
869 forum posts | My views on MyHermes are public on Trustpilot and this forum, under 'Where do the parcels go'. Only this week did I get fully recompensed , how they managed to damage a mighty lower ball joint is anyone's guess ! My guess, was they dropped it in a blast furnace. The REAL moan is how they make it so hard to contact them when things go wrong.
|
David Colwill | 29/01/2021 08:44:15 |
782 forum posts 40 photos | I am finding Royal Mail to be the worst offender at the moment. While most parcels are getting through, every now and then they will take 2 / 3 weeks to deliver. So far I have had no troubles with Hermes or UPS. Regards. David. |
Bo'sun | 29/01/2021 09:23:45 |
754 forum posts 2 photos | Posted by J Hancock on 29/01/2021 08:26:03:
The REAL moan is how they make it so hard to contact them when things go wrong. Why does that not surprise me. Just like our local authority, the reporting process is so contrived and non-intuitive that you just give up and don't bother. Job done, no cost to put things right! |
J Hancock | 03/09/2021 08:57:14 |
869 forum posts | Why is it always me ? Broke the spade four days ago, no problem , new one ordered from Doncaster , just down the road. Yesterday, door bell rings while I am lathered in shampoo, no problem ,open door ,can't see but local HERMES lady drops small package inside the hall and drives off. Half-hour later , pick up package , one end is already open . Very obviously where the spade handle, complete with spade attached , had been ! Another HERMES unsuccessful delivery . |
robjon44 | 03/09/2021 10:15:05 |
157 forum posts | Hi all, I have told this tale many times, I had a requirement for a 2 jaw chuck & found one advertised by a woodworker who got it in a job lot of woodworking equipment so I purchased it from him, when it arrived by Hermes I was at home, my car was parked outside, my doorbell was working & yet the courier threw it up the drive with such force that the elaborate box that woodworker man had constructed around the chuck was broken open, however being a man after my own heart he had fastened it together with very long woodscrews & maintained its integrity, so no, I wouldn't pay them in washers, not even if you gave me the washers. Bob H |
James Hall 3 | 03/09/2021 18:50:46 |
92 forum posts 12 photos | Waiting for a castings kit bought on Ebay last Thursday (8 days ago) and promised to be delivered today - 3 Sept. |
Jonathon Bywater | 03/09/2021 20:53:18 |
34 forum posts | Hermes never lost anything but have thrown them over a 6 ft high fence sometimes. |
J Hancock | 04/09/2021 10:02:56 |
869 forum posts | Yes, I think they have 'a problem' with the folks in the distribution centres. It is getting like 'the docks' , pre-container era , there was always an 'ullage' allowance for stuff that would never arrive ! |
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