magazine

Neil, you are wrong, it is not only George Ray who is without a copy of ME 4542, I am still waiting for mine. I contacted the subscription helpline on Monday and was told to leave it another day to see if it turned up on Tuesday so mid afternoon I phoned them again and they are putting another copy in the post for me.

I will let you know when one turns up here, hopefully before 4543 arrives

No Issue ME4542 in today's post and no reply to my email sent late yesterday afternoon to [email protected]. I think it is now too late to buy the copy in my local newsagents. I will try to phone them when I have time tomorrow but I have little hope of receiving the issue.

Neil, I don't think there are only three of us waiting for Issue 4542.

JA

Me too! Still waiting. I have also just sent an email to [email protected] in hopeful anticipation.

Geoff

Me too! Sent an email yesterday and still awaiting answer. ( Live in Southwest Dorset)

Russ

Last night I checked with the Andover club members at our Wednesday meeting. None of those who have a subscription have received their copies. Today I purchased a copy in WHSmiths and then spoke to a very nice and helpful young lady at subscriptions, she said there were no problems and it sounded like Royal Mail had lost them she would follow this up, also that if it didn't turn up in the next couple of days She would add adjust my subscription accordingly.

George

Thanks Neil

OK, now I have the reports it's clear there are a lot of people still waiting for 4542, I will raise this and report back.

Thanks,

Neil

Regarding missing copies of ME4542: I can report that there seems to have been a problem with delivery rather than supply. This may have affected one geographical area, the size of which is currently unknown but it is presently under investigation. Please bear with us - we are doing all we can to solve the problem.

Until we aremade aware of such problems we cannot take action to remedy them so we are grateful to all who have reported missing issues. Please be assured people are 'on the case'. We hope to have more news on Monday.

Thank you for your patience ...

Diane

Diane, your reply deals with problems relating to print copies of ME. Does that mean that the problem with none availability of the download for ME4542 is sorted? I ask because as I previously wrote I received my print copy before the bank holiday weekend but have yet to see the download available to me. I doubt very much that it is caused by a problem with the Pocketmags APP on my iPad because I was able to download MEW246 a few days ago. There is clearly also a problem with the online availability & that needs to be fixed.

Alan

Alan

As you can see this is being dealt with too

Edited By JasonB on 10/09/2016 07:24:59

The magazine was available for download on pocket and last Tuesday. I don't have a subscription so I pay for each one as it comes available

Mike

Thanks Mike, seems the problem at Pocket |mags is for those with a subscription.

Looks like 4543 is available to buy now!

Hello All,

On Friday Pocketmags were claiming that ME4542 was made available at 1am. It clearly wasn't and I have directed them to this thread.

They do not seem to believe it is a widespread issues and stated: "I’ve checked the subscription fulfillment and all of users got the issue so not sure where the problem is".

Clearly this isn't the case, it would help everyone if as many people who still have the problem make this explicit.

Please can everyone who has not been able to access ME4542 through their pocket mags subscription email me with a short email giving their subs number and that stating they haven't been able to access it.

Use this link:

[email protected]

to make sure the email is copied to Pocketmags as well.

Has anyone tried contacting Pocketmags support and if so were they able to give you access to 4542?

Finally are subscribers able to access MEW 246 on Pocketmags?

Thanks for your patience.

Neil

MEW 246 is not accessible through pocketmags for me. I tried the offline viewer on my PC and through the website. Latest shown in both is 245. I can read 246 through the archive on this website.

For what it's worth - I get MEW246 OK on Pocketmags and have done since 7/9/2016 [see my reply to Ketan in this thread] and it also now comes up through this web site, but I don't know when that access started as my print copy came on Wednesday. It was indicated as available on 8th, but wouldn't display through the viewer until I just checked.

John

Hi,

I also have not GOT access to MEW 246 just checked the offline reader.

Ray

Hi

I can access ME4542, but I had to re-activate my subscription at PocketMags.

I cannot see MEW 246 on PocketMags (I have reactivated my subs)

Dave

I too have had to deactivate my pocket age account for ME but not MEW.

I emailed pocket age after my account went not active for the second time and they came back to me to say they had fixed the problem. What they actually did was add another subscription for ME, the original is still there showing not active, so not really a fix, more of a bodge

MEW246 doesn't show up in my PocketMags Reader either. Par for the course though I think. Haven't relied on them for a while.