arc euro trade email

Hello

Does anyone have a direct email address for Arc euro trade please ? I am attempting to contatct them via their silly online form and it does not work. A direct email would help.

Ronan try this...

… [email protected]

George.

The order email is

[email protected]

if that helps.

Might be an idea to let them know there is an issue with that part of the website .

I sent ARC an e-mail via their site this morning and it worked fine, reply said they had checked it having seen the post and had also got plenty of e-mails overnight so have to presume it is a user issue.

I tried last night, filling in all the boxes with an orange asterix, and at the end clicked the "I am not a robot" box, and then it reset itself. I will try again now.

Just tried twice now, no luck. With all the "required" boxes filled in, the ones with an orange asterix, the i am not a robot box ticked, and send message clicked after that, the page snaps back to the top showing "* required". All boxes are filled in though, so i do not know what else it wants from me ! Copy of my passport and inside leg measurement maybe ?

Edited By ronan walsh on 08/06/2018 15:25:51

Why don't you just phone them and ask for an email address instead of moaning on here.

Hi Ronan,

Sorry to read you are having difficulty contacting us using the form on our website.

I tried it in the morning when I read your message, using Safari, and I tried it now using Firefox, Chrome, Edge, and all the messages are coming through. Similarly, messages sent by others overnight and throughout today by others using the same form have been coming through without difficulty.

I am unable to explain why you are experiencing a problem, but you are welcome to send a message directly to [email protected] , or call us during our normal working hours. On Fridays, we close at 4p.m.

Again, apologies for the inconvenience.

Ketan at ARC.

Why don't you just move onto the next thread if you don't like this one?

The e-mail address is also on the ARC catalogue cover, something every self respecting model engineer should have

Or if you slip me a fiver I can let you have Ketan's personal e-mail.

Oh gawd - do they have one of those now. Do they also force you to click on the idiot picture boxes too (does a part of a car antenna in a frame count as a car for that frame) ? If so time for me at least to move on.

I like posts that are constructive, entertaining etc, so I moved on after a bit of advice.

I have a severe speech impediment, that makes using the phone difficult, but thank you for your kind advice, must remember never to ask for help here again, from you anyway.

No real inconvenience Ketan, just odd it won't work for me. Anyway, you are the very person i wanted to talk to. I am overhauling a bridgeport 2j varispeed head, and i am not happy with the state of the spindle bearings.

Doing a google search of the subject, i came across a thread on this very forum, in which you say your company can supply a quality Japanese made bearing of the exact spec needed for this application, that were substancially cheaper than the replacement bearings from bridgeport etc.

As the thread was about 5 years old, i wanted to ask if you can still supply these bearings, how much they cost, delivery etc.

No particular rush on my end, but if you could get back to me that would be excellent.

I had several ARC catalogues, but they seem to walk in this house for some reason. Anyway browsing online is as much fun.

Feel free to carry on asking for help, 99.9% of the time you will get sensible rather than blunt and unhelpful replies

I didn't view you as moaning, and I hate webmail forms too - you never know if they have got there, or what email address they go to.

Hi Ronan,

On the subject of bearings for the Bridgeport, i had the same question a few days ago from someone else. I think this is the post you were referring to from 2015, from this thread :

**LINK**

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Hi Murray,

Americans like ANSI, and Europeans like ISO. So, ANSI ABEC7 = ISO P4.

Most common contact angle for match pair super precision angular contact bearings is 15 Deg. which is designated by the letter 'C' after the bearing number.

So, if JS is correct about what was fitted to the original Bridgeport, '7207CTRDULP4', then the letter C in this code means 15 Deg. contact angle, DU = duplex matched pair, L = suitable for light preload, P4 = ABEC7 precision.

NACHI - JAPAN price for the match pair 7207CDUP4 = same as above reference number = RHP/NSK reference number for the above = or better than SKF quality....probably..., currently GBP115.00 including VAT, delivered U.K. Mainland for the NACHI brand.

In the super precision match pair world, SKF by brand is 'less regarded with desirability' than others....in our opinion.

Ketan at ARC

Edited for clarification of brands/quality, and price indication specifically for NACHI brand at time of writing.

Edited By Ketan Swali on 18/02/2015 12:04:04

Edited By Ketan Swali on 18/02/2015 12:06:38

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If so, then I was going to direct you to Simply Bearings or Bearing Boys for NACHI 7207CDUP4 (match pair), however, I was unable to get a clear cross reference whilst surfing their site. We have stopped offering a service to procure bearings which are outside our range. So, in the first instance, I would suggest you do a search to see if you can find them from a reputable U.K. general bearing stockist. If by Monday you fail to find them, at a suitable price, please email me on [email protected] and I will speak with my NACHI trade supplier and find price and availability for you.

Ketan at ARC.

I have a Colchester Triumph do You have bearings for it.Around the above price for Bridgeport bearings would be greatly appreciated.