Tony Pratt 1 | 23/12/2022 09:48:56 |
2319 forum posts 13 photos | Why did the donkeys in charge of Hermes think up the idea of changing the name to Evri, it has changed sweet FA? Tony |
Emgee | 23/12/2022 09:55:25 |
2610 forum posts 312 photos | Posted by Peter Simpson 3 on 23/12/2022 08:18:33:
About 3 weeks ago I manufactured some items for a shop down South. These items were posted first class sign for. After a week they had not arrived, I looked into the compensation claim procedure. The parts were worth approx £300 due to the time to make them. The material cost was about £30. The post office wanted proof of costs of items and proof of postage so I could claim £30. How can you find proof of cost and they needed photographic evidence. Total waste of time. The items arrived after 10 days. Never had problems with EVRI. Hi Peter Sorry to hear of your problem claiming but it is always best when sending anything of such value to ensure the service used provides adequate compensation in the event of loss or damage, Royal Mail SD is suitable for most small packages with up to £500 cover. Emgee |
Tony Pratt 1 | 23/12/2022 10:14:59 |
2319 forum posts 13 photos | Got to agree with Emgee on postal/courier insurance, the basic i.e. cheapest cover doesn't really give you much protection. Tony |
Ian Parkin | 23/12/2022 10:22:04 |
![]() 1174 forum posts 303 photos | Posted by Stuart Smith 5 on 15/12/2022 17:49:55:
In my experience, the service from Hermes/Evri completely depends on the person doing the delivery. My wife does quite a lot of online shopping with companies that use Evri and as long at is our usual delivery person they are reliable. The problems arise when they send someone else - then they usually fail to come on time if at all. We live on a main road and all the houses have names rather than numbers. I suspect that because of the number of parcels they are expected to deliver in a day, so they leave the difficult to find addresses until last.
How does that work then with all houses on a main road having names? I did think that everywhere had a number attached. The postcode narrows it down to about 10 houses on my road but i would hate to be a new driver finding a house without a number .. |
Bazyle | 23/12/2022 13:52:02 |
![]() 6956 forum posts 229 photos | I am a name not a number! Every now and then I find a parcel for my neighbour on my outside bin locker door beyond my backdoor because their place is half hidden by an industrial building, I think there are only 3 places in the village that have numbers. |
jimmy b | 23/12/2022 15:37:39 |
![]() 857 forum posts 45 photos | Posted by Peter Simpson 3 on 23/12/2022 08:18:33:
About 3 weeks ago I manufactured some items for a shop down South. These items were posted first class sign for. After a week they had not arrived, I looked into the compensation claim procedure. The parts were worth approx £300 due to the time to make them. The material cost was about £30. The post office wanted proof of costs of items and proof of postage so I could claim £30. How can you find proof of cost and they needed photographic evidence. Total waste of time. The items arrived after 10 days. Never had problems with EVRI. Sorry to hear this. I was in the same situation a while back, I simply wrote out an invoice for my time. They paid it.
Jim |
pgk pgk | 23/12/2022 15:42:26 |
2661 forum posts 294 photos | I’ve had one sensible driver ring me up for a what3words address when he had trouble finding us. Perhaps out here in rural nowhere I should include it on the delivery address as routine. pgk |
Peter Greene | 23/12/2022 17:18:19 |
865 forum posts 12 photos | Posted by Tony Pratt 1 on 23/12/2022 10:14:59:
Got to agree with Emgee on postal/courier insurance, the basic i.e. cheapest cover doesn't really give you much protection.
I always think that postal insurance is like paying twice for the same thing. You contract with someone to move a package from A to B. Then you pay them again in case it doesn't actually get there. Bit like paying a repair shop to fix your brakes then paying them a second amount in case you have no brakes and hit a wall when you leave. |
J Hancock | 24/12/2022 10:06:29 |
869 forum posts | Had a similar experience when they were Hermes. They steal the item in the sorting area then send the empty .package on its way. All looks normal to the system , until it gets to you. |
Michael Gilligan | 24/12/2022 10:10:32 |
![]() 23121 forum posts 1360 photos | Posted by Ian Parkin on 23/12/2022 10:22:04: . How does that work then with all houses on a main road having names? I did think that everywhere had a number attached. The postcode narrows it down to about 10 houses on my road but i would hate to be a new driver finding a house without a number .. . Hence my suggestion, previously, of using what3words MichaelG. . Edited By Michael Gilligan on 24/12/2022 10:13:24 |
Steambuff | 24/12/2022 10:45:55 |
![]() 544 forum posts 8 photos | Posted by Michael Gilligan on 24/12/2022 10:10:32:
Posted by Ian Parkin on 23/12/2022 10:22:04: . How does that work then with all houses on a main road having names? I did think that everywhere had a number attached. The postcode narrows it down to about 10 houses on my road but i would hate to be a new driver finding a house without a number .. . Hence my suggestion, previously, of using what3words MichaelG. . Edited By Michael Gilligan on 24/12/2022 10:13:24
DPD have our "What3Words" (Along with Map Position and Detailed Directions) for our rural address, but they still repeatly fail to get to us! (We just have a House Name (No Number or Street Name) |
Michael Gilligan | 24/12/2022 11:27:48 |
![]() 23121 forum posts 1360 photos | Posted by Steambuff on 24/12/2022 10:45:55: […] DPD have our "What3Words" (Along with Map Position and Detailed Directions) for our rural address, but they still repeatly fail to get to us! (We just have a House Name (No Number or Street Name) . Then the people involved must be MichaelG. |
Clive India | 24/12/2022 13:12:09 |
![]() 277 forum posts | Posted by Ian Parkin on 23/12/2022 10:22:04:
How does that work then with all houses on a main road having names? I did think that everywhere had a number attached. The postcode narrows it down to about 10 houses on my road but i would hate to be a new driver finding a house without a number .. There is always another way of solving things - do something yourself. |
Peter Greene | 25/12/2022 01:45:40 |
865 forum posts 12 photos | Posted by Clive India on 24/12/2022 13:12:09:
Why not get together, decide what the numbers should be, and put up signs accordingly. ... but presumably the packages are addressed to the names not numbers so how would that help? |
Brian G | 25/12/2022 07:48:39 |
912 forum posts 40 photos | The article doesn't say which carrier, but it is nice to know we aren't the only ones. Brian G Ah yes, exactly where I wanted my parcel – delivered to somebody else’s foot |
Michael Gilligan | 25/12/2022 08:08:36 |
![]() 23121 forum posts 1360 photos | Great little story, Brian Could even be expanded into a full-blown Pantomime MichaelG. |
Ron Colvin | 25/12/2022 12:53:51 |
91 forum posts 6 photos | Once drone deliveries get underway, all these problems will be solved, instead of an address, the use of GPS coordinates will allow for deliveries to reach you with pinpoint accuracy, thus you find your packages perched upon your roof. |
bernard towers | 25/12/2022 19:28:21 |
1221 forum posts 161 photos | And full of 12gauge. pellets! |
Ady1 | 26/12/2022 00:37:43 |
![]() 6137 forum posts 893 photos | Had a hermes one cancelled and refunded this week, 18 kilos went awol a month ago Most stuff gets through, but its a bit like the pony express Edited By Ady1 on 26/12/2022 00:39:11 |
Emgee | 07/01/2023 16:41:09 |
2610 forum posts 312 photos | Any members who have lost parcels when using Herms/Evri, especially in the Norfolk area, may like to see a reason for parcels going missing. Emgee |
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