creating an album

I have been trying to create an album but ,I have followed instructions but all I get is.Sorry the website has an error and the page you requested cannot be displayed at this time.Please try again later.Where am I going wrong as after muliple attempts I get the same message.I need help please.

Frank

Frank,

It may be worth trying again

The site was very very slow at times today

... I think someone is tinkering in the gearbox.

MichaelG.

Michael,I have been trying repeatedly over several weeks and am frustrated to the point that I give up.

Frank

I've had similar problems which I think were caused by trying to upload files which were too big (data) . I reduced the quality of the images (jpg / 65% I think) to make them smaller and up they went.

I'm sure its been mentioned by Neil somewhere.

Phil

I just logged in as you and its working fine as the test album I created is there and uploaded a 5MB photo to it.

J

Phil,Thanks, that was the problem I couldn't find out how to reduce the size ,so I loaded them one at a time and got a result.Before I was trying to load them all together.

Frank

Hi Frank,

I'm pleased you got a result. Odd that Jason was able to upload a very large photo, perhaps it's to do with different Broadband connections - mine is not the fastest available.

Phil

If it times out when loading multiple large photos it abandons the lot. If you MUST load large photos do them one at a time. They all get resampled to 1024 pixels on the longest side anyway.

Neil

Hi Frank,

I reduce the size of all photos before I upload them to the photo album and use a program called ImageResizer (downloaded free) to 1920x1080 pixels.

I take photos which are 5Mb in size and it takes too long to upload them but after re-sizing they are only 150kb, still retain all of the detail and upload quickly.

Paul.

All photos I put in my album are 640 x 427 (auto reduction), and load on one at a time, when I first started I tried loading straight from the computer full size, and multiple frames (that doesn't work for me on dial up).

Ian S C