Sussex Steam Co. can't contact them, no answer for weeks!

Hello I am new forum, I am not sure which thread to start, I like to collection Mamod, Wilesco and etc steam model.

Four weeks ago, I saw a website it sell different types of steam model from www.sussexsteam.co.uk, that I am interest to buy a model, I have been contact to them by email no answer, I try call by phone no answer and left them a message no answer.

My mate reckon the man may have die of illness as their website was last update in 2011 and mentioned his health condition. Do anyone know if this trade is still in the business?

thanks

Fab.

Fabiano - I have one of their Beam engine kits, unused. If that should be what you are looking at? It has the pre-soldered boiler also. For sale at half price if you would like it

Edited By Rod Ashton on 24/10/2018 14:19:29

The wife of Sussex Steam owner is very seriously ill and the business is moribund at the moment. MiniSteam maybe taking up some of their designs in the future.

Rod. I would be interested in your beam engine kit if Fabiano doesn't want it.

Dave
The Emerald Isle

Hello Fabiano,

I think you have the answer, and a potentially useful offer, but I hope you will stay with us

Neil

Will give Fabiano the opportunity to reply and then it is available to you Dave if you would like it.

Thanks very much for all your replied and very helpful

Edited By FABIANO VIANELLO on 24/10/2018 15:19:07

Over to you Dave.

Thanks, Rod. Please send me a PM or email.

Dave
The Emerald Isle

Message on web site reads:

Latest News

Please note that, because of production limitations due to illness,

our models will be available to purchase, from time to time, via eBay only.

We apologise for this limitation and hope to return with our normal on-line ordering facility a.s.a.p

Please keep an eye on this website for future changes

If you wish contact us, please use our email : john@sussexsteam.co.uk

Has anyone had any contact with Sussex Steam since?

Thanks.

Hi everyone

I have also just come across Sussex Steam and I am sorry to hear the owner's wife is seriously ill. Has anyone heard anything further?

I would love to purchase and build their beam engine and boiler kits. Has anyone had any further contact with Sussex Steam?

Does anyone have any Sussex Steam kits available to sell?

Thanks

Hello Sorry for late reply,

This is the grandson of John, I am hoping to soon start producing the parts and kits again, I will try to update the website ASAP but i need to learn how to make the parts so it may take a few months/ years.

Yours Sincerely,

Will

Good on you, Will.

This Is Will Again New Wix Test Website is now live here is the link

https://williambennett025.wixsite.com/sussexsteam

It Does not Have The Normal Domain Yet but I thought I may as well put the site live models should be available to buy in 2 months as waiting on parts.

Some models may be discontinued because we can no longer make the parts. We will not be accept payments Via the Website but instead Via Bank Transfer, We are Sorry For The inconvenience. Please Email SussexSteamco@gmail.com for more information. Please Join Our Mailing List for a Email Notification About the launch of the models.

Will

Bank transfer doesn't give customers any comeback in the event of issues; I would politely suggest you find a method for people to pay via card, paypal etc as although your current circumastances are entirely understandable, it does mean that the state of flux means people may be less confident paying for expensive items in a way which means their money could disappear if any further issues crop up.

You have some nice items, I look forward to seeing the site evolve.

I totally agree John. I would not buy on bank transfer terms for any item. Paypal is a very easy system to set up for business and personal use. As you say many people would be put off unless there was recourse to a dispute system.

regards

I would never buy anything via bank transfer.

Tony

On a Re think We will launch the website with online pay and offer paypall as a option a models will come available for pre order as soon as they are ready

Will

Great news, I look forward to seeing them.