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Subscription number going AWOL?

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ChrisH29/08/2009 14:31:17
1023 forum posts
30 photos
Hi,
I am having a problem with the website 'forgetting' I am a subscriber. 
 
I have bookmarked the website and remain always 'logged on'.  Whenever I first access the site and try to access 'back issues' I get the message that says no access for non subscribers and an invite to update my profile.
 
When I access 'my details', there is my MEW subscriber number sitting there where I left it.  However, I always have to click the 'save' button again and get the 'updated' acknowledgement and only then can I access back issues.
 
Have I done something wrong somewhere or has anyone else got this problem?
 
What can I do to resolve it, or is it a website fault? 
 
Love the site otherwise, just so much interesting information on it.
 
Regards, ChrisH 
LADmachining29/08/2009 17:24:42
avatar
126 forum posts
11 photos
I have a problem similar to this.  To access the digital issues, I must log off and then back on again.  If I don't it says I do not have access.  After approx. 15 minutes or so, if I try to access the issues again, it says I don't have access once more.
 
Logging off and on again restores access - for a while!
keithmart29/08/2009 20:02:52
avatar
165 forum posts

Hi

 

I get exactly the same problem, and can only access them on clicking save

 

regards

 

Keith

 

Leeds UK

Funnyturn29/08/2009 20:06:11
20 forum posts
Same here! Have to 'save' every time!
 
Brian
Peter Tucker29/08/2009 21:07:16
185 forum posts
I also have to save every time.
 
Peter.
Weary29/08/2009 21:14:08
421 forum posts
1 photos
And I thought that I was the only one with this problem of the website seeming to not know that I was a subscriber despite my number being entered, seems as if there is a host of us.
The Harper30/08/2009 00:38:24
18 forum posts
12 photos
I have to save everytime too, even though my information is already there!

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