ChrisH | 29/08/2009 14:31:17 |
1023 forum posts 30 photos | Hi,
I am having a problem with the website 'forgetting' I am a subscriber.
I have bookmarked the website and remain always 'logged on'. Whenever I first access the site and try to access 'back issues' I get the message that says no access for non subscribers and an invite to update my profile.
When I access 'my details', there is my MEW subscriber number sitting there where I left it. However, I always have to click the 'save' button again and get the 'updated' acknowledgement and only then can I access back issues.
Have I done something wrong somewhere or has anyone else got this problem?
What can I do to resolve it, or is it a website fault?
Love the site otherwise, just so much interesting information on it.
Regards, ChrisH |
LADmachining | 29/08/2009 17:24:42 |
![]() 126 forum posts 11 photos | I have a problem similar to this. To access the digital issues, I must log off and then back on again. If I don't it says I do not have access. After approx. 15 minutes or so, if I try to access the issues again, it says I don't have access once more. Logging off and on again restores access - for a while! |
keithmart | 29/08/2009 20:02:52 |
![]() 165 forum posts | Hi
I get exactly the same problem, and can only access them on clicking save
regards
Keith
Leeds UK |
Funnyturn | 29/08/2009 20:06:11 |
20 forum posts | Same here! Have to 'save' every time! Brian |
Peter Tucker | 29/08/2009 21:07:16 |
185 forum posts | I also have to save every time.
Peter. |
Weary | 29/08/2009 21:14:08 |
421 forum posts 1 photos | And I thought that I was the only one with this problem of the website seeming to not know that I was a subscriber despite my number being entered, seems as if there is a host of us. |
The Harper | 30/08/2009 00:38:24 |
18 forum posts 12 photos | I have to save everytime too, even though my information is already there! |
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