RDG Tools not responding

Anyone know what's happening with RDG tools ? I was part-way through a very helpful email exchange with them a couple of weeks ago, which went dead. I then tried contacting them through their web-page 'Contact us' link but got no response, and they don't seem to be answering their phone.

Busy, probably.

It is three days before the Midland show opens and they have a large stand. That is before you consider Myford.

JA

Do they normal offer 'show prices' - I have a few bits I'd like to get but wondered if it was worth waiting ?

That might explain why they're not answering the phone now, but the first 'loss of communication' happened on Sept 22.

RDG sent me a discount code when I last ordered.

Would it be immoral to send it to any subscriber who contacts me, off list?

MC

Most times you get a blue 5% discount card on purchases. This can be used almost indefinitely on later purchases.

I have been using mine for about 5 years. Not sure if it is transferable.

regards

I asked them a question about the availability of an item in an email last night, and I got a message this morning saying it wasn't in stock.

An "email exchange" sounds more time-consuming; was the seller likely to feel he had a high probability of getting a worthwhile order out of it ultimately?

I asked a question about a product and they came back with a very comprehensive answer, including a sketch showing dimensions. There was one dimension missing, which I needed to make sure my intended purchase was compatible with the rest of my equipment. At first I thought that my email might have been spam-trapped, as it contained an attachment. I contacted them again through the web-page to ask if they'd received it, but I received no reply.

I'm not impressed, and unlikely to buy from them again - so they'll be getting no 'worthwhile orders' from me if I need anything really expensive in the future.