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AndyP21/08/2010 22:44:14
189 forum posts
30 photos
Despite my digital archive subscription for MEW it won't let me in tonight, my subscription number is in my details, is there a problem?
Gone Away21/08/2010 23:36:16
829 forum posts
1 photos
I just checked and it's happening to me too. Was fine yesterday.
AndyP21/08/2010 23:40:20
189 forum posts
30 photos
Thank heavens for that Sid, I thought they were picking on me. I'm not paranoid honestly.
Dinosaur Engineer22/08/2010 00:56:58
147 forum posts
4 photos
No access for me too , hope it's just a one off temporary "glitch"
Tore Nilsson22/08/2010 01:07:37
3 forum posts
No access for me ether, will somebody wake up in the office
Redpiperbob22/08/2010 06:50:15
avatar
92 forum posts
41 photos
No access to me either or to any of the articles
Bob
David Clark 122/08/2010 09:05:21
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3357 forum posts
112 photos
10 articles
Hi There
Do you honestly expect someone in the office at 10:44 pm on a Saturday evening?
I can access digital subscriptions but will check it out.
regards David
 

Edited By David Clark 1 on 22/08/2010 09:05:40

David Clark 122/08/2010 09:14:37
avatar
3357 forum posts
112 photos
10 articles
Hi There
I have checked a couple of your details and the subscriber database is not working.
This is the external database  at our subscription company so there is nothing I can do about it today. Please do not post complaints about something we can do nothing about. It will not help resolve the problem.
 
My account does not have subscription numbers so I get access see message above.
regards David
chris stephens22/08/2010 13:21:31
1049 forum posts
1 photos
Hi David,
If people don't comment/complain how are you going to know there is a problem? If you don't know there is a problem, how are you going to set a repair in motion (in working hours, of course) 
Surely telling fee paying subscribers off is not going to help, how are they to know it out of your hands?
chriStephens 
David Clark 122/08/2010 15:30:36
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3357 forum posts
112 photos
10 articles
Hi There
Not telling people off. Just stating a fact.
Any problems with the website email me.
No point complaining on the site. I might not see the post.
regards David
 
 

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