By continuing to use this site, you agree to our use of cookies. Find out more
Forum sponsored by:
Forum sponsored by Forum House Ad Zone

Eccentric Engineering UK shop gone

All Topics | Latest Posts

Search for:  in Thread Title in  
Salty Spuds02/11/2022 15:03:49
12 forum posts
6 photos

Hi all, I've just been on Eccentric Engineering's website to buy another Diamond tool holder & it seems that the UK webshop has disappeared. Everything is shipped from Oz at considerable expense, £22 shipping for a tool holder!!

Am I missing something or has the UK webshop actually closed?

Does anyone have a RH Diamond Tool holder for sale? 8MM tool height, Myford size.

JasonB02/11/2022 15:10:20
avatar
25215 forum posts
3105 photos
1 articles

They still have the link to the UK source but it's giving a 404 error so may simply be a website problem. have you used their Australian contact us or e-mail to see what they say?

EDIT, FB page says they no longer have the UK outlet.

Edited By JasonB on 02/11/2022 15:14:14

Salty Spuds02/11/2022 15:21:13
12 forum posts
6 photos
Posted by JasonB on 02/11/2022 15:10:20:

They still have the link to the UK source but it's giving a 404 error so may simply be a website problem. have you used their Australian contact us or e-mail to see what they say?

EDIT, FB page says they no longer have the UK outlet.

Edited By JasonB on 02/11/2022 15:14:14

I've tried contacting them (Gary?) via the website & their Facebook page, no responsefrown

Paul Rhodes02/11/2022 15:28:04
81 forum posts

I think it was his sister who ran the UK end. Perhaps returned to Aus?

JasonB02/11/2022 15:51:49
avatar
25215 forum posts
3105 photos
1 articles

Their Facebook Message says :

"unfortunately my sister in Lancaster had to step down as my distributor over there due to increased work and family commitments. All orders are shipped from Australia now"

Simon Johnson 205/11/2022 15:26:32
9 forum posts

The postage isn't too much of a problem, its the import duty and VAT on the total price, then the Royal Mail cut for the privilege of collecting it on the behalf of the HMRC

Nigel Graham 205/11/2022 17:52:23
3293 forum posts
112 photos

Any small company working across the world is fairly fragile. I hope they can find one of the bigger tool-suppliers to act as their UK agent.

JasonB05/11/2022 18:14:48
avatar
25215 forum posts
3105 photos
1 articles

They may well be better off just supplying direct.

The loss of a few sales for those not wanting to pay postage etc would likely be less than the usual sort of trade discounts a UK supplier would expect to get on all sales.

UK Supplier would have to include any import duty within their sale price anyway and VAT on the lot.

Oldiron05/11/2022 19:03:01
1193 forum posts
59 photos

As the tool is so simple to make I would imagine their UK sales will drop to zero when people see how expensive it will be to import them.

regards

John Haine05/11/2022 21:30:58
5563 forum posts
322 photos

Salty, I've sent you a PM.

Eccentric Engineer08/11/2022 09:48:25
avatar
26 forum posts
5 photos

Hi all

Saw this thread after a customer mentioned it and just thought I'd drop in and explain why the UK distributor page had disappeared from the website.

After speaking to my sister a few months ago (she has been distributing my products in the UK and Europe for the past 15 years) she decided to step down as she was only really doing it to help me out towards the end.

Originally she was a stay at home mum and this was an additional bit of income for her, but since going back to work full time and having a growing family she doesn't have the time anymore. The local village post office closing down didn't help either as she now had to drive to the next village to post orders.

I'm afraid I'm not looking at getting a new distributor as I'm getting close to 60 and trying to slow down my workload now. The business is a one man band and I'm still working a minimum six days a week plus emailing customers in the evenings, so that slowdown part of the plan isn't working too well at the moment wink

One thing I would like to point out is that the UK price for all my products had to be higher than the Australian one anyway (including int shipping) as I had to air freight tools to the UK, pay VAT and import duty on them and then pay my sister a margin. All that had to be built in to the UK price upfront to make it worthwhile.
UK customs fees seem ridiculously expensive but there's not much I can do about that, maybe the two countries will work out a free trade agreement between them one of these days.

Sorry if I missed your enquiry Salty, I try to answer all enquiries but I've been swamped with emails and Turnado orders since the start of October when a YouTuber did a video about the product.

Cheers

Gary

P.S I was the one that moved Paul. Born in Blighty and did my time as a fitter at York Carriage Works (RIP sad)
I came here in 1989.

Roger Best08/11/2022 11:04:06
avatar
406 forum posts
56 photos

Ta Gary

The message to hurry up and order if we ever want one is noted. wink

The reasons for excess import costs are a little political for gentile debate but it has hit several aspects of steam-related hobbies. I can't get the stuff I like from Germany in an affordable manner.

Roderick Jenkins08/11/2022 11:04:28
avatar
2376 forum posts
800 photos

That pesky Blondihacks

Eccentric Engineer08/11/2022 11:24:40
avatar
26 forum posts
5 photos

LOL, I don't intend stopping anytime soon Roger (probably keep going till I drop) but I certainly don't want to increase my workload any more than it is already. It would be nice to get some time to work on a couple of my own projects one of these days, the current project list far exceeds my expected lifespan wink

Yes things went a bit crazy there when Blondiehacks put out that video Roderick, I got what would normally be about 6 months worth of Turnado sales in four days. A great "problem" to have but it was a bit daunting. I'm still nowhere near caught up on backorders.

ega08/11/2022 11:35:16
2805 forum posts
219 photos

Gary:

Thanks for explaining.

Perhaps you will be able to "hand on the torch" to someone else, as happened with you.

Best wishes to you and your sister from a UK customer.

Salty Spuds08/11/2022 14:02:21
12 forum posts
6 photos
Posted by Eccentric Engineer on 08/11/2022 09:48:25:

Hi all

Saw this thread after a customer mentioned it and just thought I'd drop in and explain why the UK distributor page had disappeared from the website.

After speaking to my sister a few months ago (she has been distributing my products in the UK and Europe for the past 15 years) she decided to step down as she was only really doing it to help me out towards the end.

Originally she was a stay at home mum and this was an additional bit of income for her, but since going back to work full time and having a growing family she doesn't have the time anymore. The local village post office closing down didn't help either as she now had to drive to the next village to post orders.

I'm afraid I'm not looking at getting a new distributor as I'm getting close to 60 and trying to slow down my workload now. The business is a one man band and I'm still working a minimum six days a week plus emailing customers in the evenings, so that slowdown part of the plan isn't working too well at the moment wink

One thing I would like to point out is that the UK price for all my products had to be higher than the Australian one anyway (including int shipping) as I had to air freight tools to the UK, pay VAT and import duty on them and then pay my sister a margin. All that had to be built in to the UK price upfront to make it worthwhile.
UK customs fees seem ridiculously expensive but there's not much I can do about that, maybe the two countries will work out a free trade agreement between them one of these days.

Sorry if I missed your enquiry Salty, I try to answer all enquiries but I've been swamped with emails and Turnado orders since the start of October when a YouTuber did a video about the product.

Cheers

Gary

P.S I was the one that moved Paul. Born in Blighty and did my time as a fitter at York Carriage Works (RIP sad)
I came here in 1989.

Thanks for the update, shame about the UK shop, but understandable. Your sister hasn't got any old stock kicking around by any chancewink?

All Topics | Latest Posts

Please login to post a reply.

Magazine Locator

Want the latest issue of Model Engineer or Model Engineers' Workshop? Use our magazine locator links to find your nearest stockist!

Find Model Engineer & Model Engineers' Workshop

Sign up to our Newsletter

Sign up to our newsletter and get a free digital issue.

You can unsubscribe at anytime. View our privacy policy at www.mortons.co.uk/privacy

Latest Forum Posts
Support Our Partners
cowells
Sarik
MERIDIENNE EXHIBITIONS LTD
Subscription Offer

Latest "For Sale" Ads
Latest "Wanted" Ads
Get In Touch!

Do you want to contact the Model Engineer and Model Engineers' Workshop team?

You can contact us by phone, mail or email about the magazines including becoming a contributor, submitting reader's letters or making queries about articles. You can also get in touch about this website, advertising or other general issues.

Click THIS LINK for full contact details.

For subscription issues please see THIS LINK.

Digital Back Issues

Social Media online

'Like' us on Facebook
Follow us on Facebook

Follow us on Twitter
 Twitter Logo

Pin us on Pinterest

 

Donate

donate