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Outlook/Hotmail European Outage

Not receiving emails via Outlook/Hotmail this PM

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IanT18/09/2017 20:57:08
2147 forum posts
222 photos

FYI

I've been having trouble with email today - just received this from MS Support...(<5 minutes after asking for help - not bad for a free service!)

Title: Can't connect to Outlook.com

{C}

User Impact: Users located in Europe may be unable to send or receive email messages.

{C}

More info: Additionally, users may be unable to access their outlook.com email accounts. Users may also observe that sent emails remain in the Drafts folder.

{C}

Current status: We've identified that a subset of load-balancing infrastructure may be experiencing increased CPU utilization, which does not appear to correlate with increases in user traffic. We're continuing to investigate to determine the source of the issue and to identify service recovery steps.

Start time: Monday, September 18, 2017, at 7:20 AM UTC

Regards,

IanT

David Standing 118/09/2017 21:13:30
1297 forum posts
50 photos

Ian

Yes, mine has been down since this morning, and MS say it may not be back until tomorrow!

Appears to be a DNS type issue.

IanT18/09/2017 21:24:58
2147 forum posts
222 photos

I've just received one of my test emails - so something is getting through David - but not everything it seems.

Regards,

IanT

David Standing 118/09/2017 21:26:29
1297 forum posts
50 photos

Ian

MS do say it is random - some may get through, some don't smiley

Howard Lewis19/09/2017 21:12:56
7227 forum posts
21 photos

In my part of east Anglia, I can receive E mails from Hotmail addresses, and sometimes send to them.

Was OK for a time yesterday, but not this evening! (Delivery Failure messages for lots)

Wonder do i need to resend or will the backlog clear once the ISPs have got their act together?

Howard.

David Standing 119/09/2017 21:53:57
1297 forum posts
50 photos

Howard

My Hotmail/Outlook is now back up to date, and the known missing emails have turned up, some of them more than 24 hours after they were sent.

IanT19/09/2017 21:57:07
2147 forum posts
222 photos

I wasn't getting "delivery failure" messages as such Howard - nothing at all was arriving, although emails seemed to be sending OK. Then for a while yesterday evening, anything "sent" appeared in the 'draft' folder but didn't actually go - initially with a message "There has been a delay in sending" - then after a few minutes - "There has been a unexpected error"...

However, overnight, this seems to have resolved itself and all my test messages and other stuff I was expecting turned up in my inbox this morning. It still seems Ok this evening but I haven't checked in depth...

Regards,

IanT

fizzy19/09/2017 23:43:53
avatar
1860 forum posts
121 photos

gmail went melt down last week across the globe

Enough!20/09/2017 01:46:25
1719 forum posts
1 photos
Posted by fizzy on 19/09/2017 23:43:53:

gmail went melt down last week across the globe

It did? I use gmail extensively on several addresses and didn't notice a thing.

Howi20/09/2017 09:26:20
avatar
442 forum posts
19 photos
Posted by Bandersnatch on 20/09/2017 01:46:25:
Posted by fizzy on 19/09/2017 23:43:53:

gmail went melt down last week across the globe

It did? I use gmail extensively on several addresses and didn't notice a thing.

Me too! Can't say I noticed anything either.

John Gardener20/09/2017 11:38:41
avatar
75 forum posts
21 photos

I blame the CIA!

daveb04/10/2017 18:01:44
631 forum posts
14 photos

Niels Vrijlandt 1, please check your inbox. You have not read my reply to your PM.

Regards,

Dave

David Standing 104/10/2017 18:13:04
1297 forum posts
50 photos
Posted by daveb on 04/10/2017 18:01:44:

Niels Vrijlandt 1, please check your inbox. You have not read my reply to your PM.

Regards,

Dave

Ok, you got me..........wink 2

daveb04/10/2017 18:21:19
631 forum posts
14 photos

He may be a relative I suppose, 1 is a fairly uncommon name.

Dave.

David Standing 104/10/2017 20:04:45
1297 forum posts
50 photos

Good point Dave, might be a long lost Scandinavian cousin! surprise

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