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David Clark 105/01/2011 08:23:28
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Hi There
Canada has a purchase tax on magazines.
I expect this is at least a part of the reason.
regards david
 
David Clark 105/01/2011 08:32:25
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Hi There
I can do nothing about subscription pricing.
I edit the magazine, I don't count beans.
As far as I am concerned, I have had the Canadian subscription corrected, the UK subscription renewal price is less than a new subscription, the ocasional offers excluded, and I have had a book introduced for US and Canadian subscriptions although I am not sure if this is still current.
I need to concentrate on editing the magazines, not arguing about subscription prices with readers or the office.
Although I don't want to lose readers, you have two choices, to buy it or not.
 
Actually, you have 3 choices.
The other is to buy a digital subscription for £29.95.
regards David
 
Don Hill05/01/2011 14:10:42
4 forum posts
Posted by David Clark 1 on 05/01/2011 08:32:25:
Hi There.....
 
Actually, you have 3 choices.
The other is to buy a digital subscription for £29.95.
regards David
 

 Is RENTING the magazine really a choice?

David Clark 105/01/2011 16:37:25
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3357 forum posts
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Hi There
Yes, it is available as a choice.
It is quite popular.
regards David
Don Hill05/01/2011 17:22:14
4 forum posts
David,
 
Following up on your reply, if the service had been available I wonder what the total cost would have been to RENT Model Engineer for the last 100 years.
Jeff Dayman06/01/2011 12:32:25
2356 forum posts
47 photos
Don and others,
 
I think it is clear that the editor will not intervene (or can't due to internal issues at MyHobbyStore) so we are pumping a dry well here. The cost and distribution arrangements of ME and MEW to Canadians particularly have become unacceptable to me and probably many others. I won't be renewing.  
 
As said before I receive several other UK magazines at lower cost and with no hassles or lateness with delivery. I will continue my subscriptions to those.
 
Not sure if it will ever make a difference, but if all Canadian ME MEW subscribers took a walk the situation may eventually change. Right now, MyHobbyStore is fine with the idiots at ExpressMags ripping us off and not delivering in reasonable time, because we put up with it.
 
If anyone is not happy, vote with your feet.
 
If I should get banned for the above, it's been great to be part of the forum.
 
JD
David Clark 106/01/2011 12:37:00
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3357 forum posts
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Hi There
I have got the best price for Canadian renewals.
I can do no more.
What are the delivery problems?
That can be sorted if there is a problem.
regards David
 
Don Hill06/01/2011 13:06:39
4 forum posts
David, Jeff and others,
 
More smoke.
 
More mirrors.
 
I'm gone.
 
Thanks for the show.
Jeff Dayman06/01/2011 14:17:18
2356 forum posts
47 photos
David,
 
After all that's been written and discussed about unfair rates to Canadians, multi-week late delivery and poor complaint response from ExpressMags over the past year and a half, it is laughable to say you don't know what is going on, and that it can be sorted. You and I had a lengthy correspondence early in 2010 about my own delivery problems. Have you forgotten?
 
Have a read back through the "distribution" theme forums if you don't remember. You say you have adjusted the Canadian rate as low as possible. What exactly is the rate you negotiated and think we should be being offered? I can show you what ExpressMags is quoting me.
 
I'm not going to argue any more. If you want to ignore the situation, be prepared to lose Canadian subscribers. Your competition does not treat its subscribers this way.
 
JD
David Clark 106/01/2011 15:17:38
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3357 forum posts
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Hi Jeff
I had the Canadian subscription sorted.
There was an error with it.
That was resolve.
 
I don't know what the price should be, I just know the error has been corrected.
 
As far as I am aware Canadian subscriptions are going out on time.
They are certainly leaving the UK on time.
The delays reffered to were during the changeover period.
They should have been resolved by now.
 
I am not involved with subscriptions. It is not my job but I do try to sort problems out.
 
Sometimes I wonder why I bother.
I have my own work to do.
 
Perhaps I will just forward emails to Express mags or CDS for the UK?
 
regards David
David Clark 106/01/2011 15:29:15
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3357 forum posts
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Hi There
Express Mags website is C$119 for ME and C$89 for MEW.
 
This is £77 for ME and £57.60 for MEW.
This is using the Ebay currency converter.
What are Express mags trying to charge you then?
 
regards david
 
Jeff Dayman06/01/2011 15:50:05
2356 forum posts
47 photos
David, I have letters here with following prices quoted from ExpressMags (both are far more than the numbers you listed.) ME letter is dated 21 dec 2010 and the MEW one dated 2 dec 2010.
 
ME - 26 issues for $129+$16.77, totaling $145.77 Canadian (not $119)
 
MEW - 13 issues $99+$12.87, totaling $111.87 Canadian (not $89)
 
and it states on both letters that prices are subject to change without notice.
 
JD
NEIL SMITH 106/01/2011 18:52:48
26 forum posts
I have just  visited ExpressMag website.ME is$129 +13% tax=$145.77,exactly the same as  in Jeff's letter.Where are you getting your info. from David?
Jeff Dayman06/01/2011 19:00:26
2356 forum posts
47 photos
David,
 
I tried to use the ExpressMags website to subscribe at their posted rate but as soon as I entered my name and address the page shut down and said I was a subscriber and I must call their office.
 
I also tried with a different name but the page stopped again with the address data section.
 
Doesn't look like I can get the posted rate that way unless I have them send the mags to a neighbour using my granny's name or something.
 
As said before ExpressMags have tried all kinds of tricks with me and obviously don't care about customer service or delivering paid-for magazines on a timely basis. This is the end for me and ExpressMags. In addition, all these calls, emails and web attempts to get something I've paid for are a hell of a hassle and reduce my hobby enjoyment significantly.
 
JD
 
 
David Clark 106/01/2011 19:06:48
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3357 forum posts
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10 articles
Hi There
I must have found the US website by mistake.
regards david
 
Gone Away06/01/2011 23:12:55
829 forum posts
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Can I just put to bed this red-herring that part of the problem with the Canadian subscribers' invidious comparison with ROW rates arises from the Canadian purchase tax (sic).

In Canada (and the USA) prices for goods are normally quoted exclusive of taxes unlike in the UK where the VAT is normally buried in the price. Thus if a UK resident sees something in a window on Oxford Street priced at £100 and decides to buy, he expects to pay £100. If a Canadian sees something in a window on Yonge Street (Toronto) priced at $100 and decides to buy, he expects to pay $113

When someone in the UK talks about a sticker-price he assumes the tax is in there; when a Canadian (or American) talks about a sticker price, he means the price before tax. And the prices quoted on the Expressmag site are, again, exclusive of tax per normal Canadian and American practice.

I think this has been the cause of some confusion in the various threads on this topic.

To put the comparison simply, the ROW price (Australia, no offence guys) = £52.95

In Canada, Express mags want to charge me (if I let them) CDN$99.00 = £62 (no tax in that price)

I don't complain (not here at least) about the tax. I do thoroughly resent being expected to pay nearly £10 more than anyone else in the world simply because I live in Canada.
 
 
edit:
 
If Magicalia (or whoever it is these days, who knows?) feel that this whole discrepancy is actually caused by Expressmag's greed or inefficiency and that they (Magicalia) have no control over it, perhaps they should let us know so that we can direct our anger to the correct quarter.

Edited By Sid Herbage on 06/01/2011 23:19:28

Edited By Sid Herbage on 06/01/2011 23:20:41

Edited By Sid Herbage on 06/01/2011 23:22:35

John Stevenson07/01/2011 00:05:29
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5068 forum posts
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Sid, just to point out that in the UK there are no taxes [ VAT ] on magazines so the price you see is the price you get i,e, full price, no taxes included or implied.
 
John S.
Gone Away07/01/2011 00:48:11
829 forum posts
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Thanks for the correction, John .... I wasn't aware of that.
 
I think the point remains though that, when a Canadian or American talks about a price, someone in the UK may well assume that he is quoting the final price (including tax, if any), because that would be the normal convention in the UK. In fact, he will be quoting the basic price before tax (or he'll specifically state otherwise).
Robert Miller 107/01/2011 05:47:53
19 forum posts
Reluctantly, I did renew my subscription to MEW in spite of  the $10 pre-tax difference . The reason given by Express Mags for the price difference between the US and Canadian subscribers was that mailing costs were higher in Canada due to the smaller volumes.  On the surface that seemed reasonable, but a subsequent check on the Canada Post website, for magazines in small volumes, indicates a cost of $0.58 up to 100 grams and $0.003 per gram up to a total of 500 grams.  Unless the US postal system is offering free shipping, I can't really see Express Mag's excuse as anything but BS.
 
The publishing industry has been ripping off Canadians for years and it continues.  For example, today's price for a new copy of Machinery's Handbook 28th edition larger print is $156.81 from Amazon.ca and $84.67 from Amazon.com.  Nice - if you are Amazon.ca.
 
 
 
 

Robert George07/01/2011 14:13:23
25 forum posts
Posted by Robert Miller 1 on 07/01/2011 05:47:53
 
Reluctantly, I did renew my subscription to MEW in spite of  the $10 pre-tax difference . The reason given by Express Mags for the price difference between the US and Canadian subscribers was that mailing costs were higher in Canada due to the smaller volumes. 

 
Did the mailing costs suddenly increase 30% (the price difference between North American subscription and the rest of the world) since the Model Engineer contract switched from Wise Owl to Express Mags?

I think it's pretty clear that ExpressMags negotiated some kind of deal, and sadly MyHobbyStore is not getting the extra 30% subscription fee, ExpressMags is.
 
As another alternative, you can buy Model Engineer and MEW through Borders with their 10% membership program -- it's about the same price as paying $90/years to ExpressMags.

Edited By Robert George on 07/01/2011 14:19:00

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