Logging in to MyBT

I recently had an email from TalkTalk telling me they were going to put my monthly DD up, so they could continue to supply me with fast reliable broadband.

As their broadband is neither fast nor reliable* I requested a call back several days ago.

So far - zilch.

Neil

*To be fair, this is more down to BT Openreach than TalkTalk.

I don't get that. Seems to me that just proves that the displayed url is valid ..... not that the underlying connecting link is. That could go anywhere>

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What my action showed me was that the displayed address does indeed take one to a page on bt.com

The fact that BT redirects to a different page was why l wrote :

“just [typically] badly managed”

... The iPad had already shown me that the displayed address and the actual hyperlink were the same.

What don’t you get ?

MichaelG.

You are probably at the end of contract, hence the price rise, there should be NO price rises during contract period.

TalkTalk have had plenty of good deals, don't know what package you are on but I am on Faster Fibre @ £23.50 per month, which must be one of the cheapest, current offer is £25.50 but you get Amazon Prime for a year as well.

I have not paid full price since moving onto Fibre when it was first available.

Edited By Howi on 05/09/2020 09:31:18

Ah ... that was the bit that didn't come across to me. I thought you were simply assuming that they were the same..

Sorry ..... I'll go fall on my #49 drill.

That’s something that I try very hard to avoid doing with anything potentially capable of ruining my day life.

No problem ... we’re on the same page now

MichaelG.

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P.S. ___ Check this out : https://www.northumbria.ac.uk/update-on-it-incident

Ouch !!

Edited By Michael Gilligan on 05/09/2020 18:00:07

I still use Eudora (yep). It becomes very vocal if links don't match the underlying strings.

 

Was there something specific at that link?

(Apparently we can do inline responses now. When did that happen?).

Edited By Bandersnatch on 05/09/2020 19:00:01

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No ... Just the fact of it happening, and scale of the damage done

I thought it was interesting, and perhaps relevant in the context of the need to always be vigilent.

... evidently not.

MichaelG.

Sorry .... didn't see the link at the top. Distracted by the splash screen immediately under it and was looking for the link there. Duh.

However ....real-time response .... the link still doesn't go anywhere for me. Just brings me back to the same page. Maybe I should get some sleep?

Try going down to the lower left area of the page, and clicking ‘latest staff faqs’ ... it should open this page: **LINK**

https://www.northumbria.ac.uk/update-on-it-incident/for-staff

MichaelG.

Edited By Michael Gilligan on 05/09/2020 23:48:56

Thanks, Michael - got there. That is indeed scary.

About as scary as the fact that, on this side of the (big) pond, the CRA (Canada Revenue Agency - aka The Tax Man) got hacked about a week ago.

Edited By Bandersnatch on 06/09/2020 16:39:15