blackgates eng

Happy days. Contact has been established. 😁

It is a shame that they do not use the internet more for their online business. If they did I would be tempted to use them as it is could not do with all the faffing about. And what I hear waiting for them to reply to e mails etc

Back in the 80s when I built my first loco I used them for everything. First class company. Nowadays we expect too much perhaps. We treat online retailers like our own stores. Click today its here tomorrow. I will persevere with them.

Must admit to not using Blackgates any more because of the difficulty getting hold of them and no online shop.

Terrible business model not using the internet.

Tony

Have good comms now with Mat at Blackgates. Next month there is a new catalogue apparently and these will be posted out if you ask.

I suppose it depends on what you plan for the business if it is good or not. The owners must be close if not over retirement age and probably want to ease back rather than build the business. They have many items particularly in the way of castings that nobody else does so if you want those you have to buy from blackgates anyway.

They may not be that capable with computers so would have to bring someone in to develop the website, keep on top of stock control and deal with the web shop side of things. Question is will they increase business enough to cover those extra costs and even if they do would the small increase in profit be worth the hassle.

As per earlier post , contacted them today and order's on its way . Usual personal superb service as far as I'm concerned .