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Difficulty renewing subscription

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Glyn Davies	13/12/2010 11:20:54
146 forum posts 56 photos	I received my subscription renewal reminder and rang the credit card hotline. I waited for about 15 minutes listening to the piped music before I gave up. Tried again a few times with the same result. Then tried to renew online, but the price offered was 25% more than that given in the reminder. Then posted a message in the online site but have yet to receive a reply. So after being a subscriber for the last 140 issues, I've given up. Anyone else had the same experience?
Paul Boscott	13/12/2010 13:49:01
99 forum posts 21 photos	Sort of I decided to subscribe to the MEW digital and paid on line 20/11/0 but am still waiting for the log in number to arrive i sent a where is it email 7/12/10 but as yet no reply I am assuming they were all busy with the exhibition Paul
Bernard Laycock	13/12/2010 15:57:41
10 forum posts	I had the same problem when I decided to subscribe to the digital issues. A phone call to the editor unscrambled the situation. Bernard
Aestus57	14/12/2010 11:50:52
30 forum posts 2 photos	I.ve had exactly the same problem as Paul, albeit 5 days later. Still no reply to e-mail. The subscription dept is a joke, but they're having a laugh at our expense. This is not the sort of thing our editor should have to get involved in. Peter
David Clark 1	14/12/2010 13:30:32
3357 forum posts 112 photos 10 articles	Hi There I have several subscription problems to sort. I have direct contact with the subscripition house so problems can be sorted reasonably quickly. However, I have been away at the show for 8 days and have only just got back so after I have finished the next Model Engineer and sorted throught over 600 emails, I will try to sort problems out. regards David

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