Replying to enquiry from a classified ad

I've got a couple of items listed in the classified section and have had an email enquiry from alerts@model engineer about one of them. However there is no return email adress other than the alerts one above and when I reply there is an undeliverable message from Mortons. I've checked my inbox on this site and nothing there, am I missing something or being exceptionally dim? both quite possible. Can anyone please tell me what I'm doing wrong, any help much appreciated.

And David if you are reading this I'm not ignoring you!

Dave

The issue might be because replies to classifieds add a block of text at the end that senders often delete, probably thinking it's just guff. But it's not - it contains the return email address.

Dave (another one)

The system puts a line of text into the start of the e-mail that includes the buyers e-mail address, quite a few people delete this text so their details are lost.

Thanks Dave and Jason.

I thought it was me doing something wrong, hopefully he will get back in touch, I didn't want him to think I was ignoring him!

Dave

Hi Dave

Just seen your post and have resent email,

I think it was my fault, I deleted the block of text….oops.

Dave.

Jason , Does the txt to which you refer include instructions not to delete it please ?

No, the bit in the text I have blanked out is my e-mail. My e-mail is also at the top in the "from" box but it does not appear as from me when the system sends it.

Many Thanks Jason.