Forum sponsored by:

Greenwood Tools - Excellent Service

Search for: in Thread Title in

Andrew Johnston	30/03/2011 11:15:21
7061 forum posts 719 photos	Unfortunately there isn't a forum topic for discussing suppliers, so I've put this thread in general questions, even although it isn't! Yesterday evening I lost the screw that holds the insert in my SCLCR toolholder. Actually, I was a butter fingers and I dropped it in amongst two bucket fulls of steel swarf. Since the insert had been running a dull red I was expecting the screw to be hot too, and had a fumble. Having metaphorically kicked the cat and had a sulk, I looked on the Greenwood website, from where I bought the tool, but no spares listed. So I emailed a query. This morning I received an email saying that a spare screw had been put in the post FOC. Excellent service indeed. It's great to know that there are still some companies around that are decent and care about customers. As an aside I've always been very pleased with all the tools I've bought from Greenwood over the years. Regards, Andrew
Tony Pratt 1	30/03/2011 17:09:31
2319 forum posts 13 photos	Andrew, from bitter experience I now change my tips over an empty box to ensure that when I drop the screw I can actually find it again. Tony
Martin W	30/03/2011 18:23:03
940 forum posts 30 photos	Andrew I have similar service from RDG, Chester UK and Warco. Its nice to know that there are still companies about who care and provide good/excellent customer service. By the way is 'Kicking the proverbial cat' related to 'Welding the ear of a whippet back on' ? All the best Martin

All Topics | Latest Posts

Please login to post a reply.

Magazine Locator

Want the latest issue of Model Engineer or Model Engineers' Workshop? Use our magazine locator links to find your nearest stockist!

Find Model Engineer & Model Engineers' Workshop

You can unsubscribe at anytime. View our privacy policy at www.mortons.co.uk/privacy

Latest Forum Posts

*Oct 2023: FORUM MIGRATION TIMELINE*
05/10/2023 07:57:11
Making ER11 collet chuck
05/10/2023 07:56:24
What did you do today? 2023
05/10/2023 07:25:01
Orrery
05/10/2023 06:00:41
Wera hand-tools
05/10/2023 05:47:07
New member
05/10/2023 04:40:11
Problems with external pot on at1 vfd
05/10/2023 00:06:32
Drain plug
04/10/2023 23:36:17
digi phase converter for 10 machines.....
04/10/2023 23:13:48
Winter Storage Of Locomotives
04/10/2023 21:02:11
More Latest Posts...
View All Topics

Support Our Partners

Shopping Partners

Subscription Offer

Latest "For Sale" Ads

Reeves** - Rebuilt Royal Scot by Martin Evans
by John Broughton
£300.00
BRITANNIA 5" GAUGE James Perrier
by Jon Seabright 1
£2,500.00
Drill Grinder - for restoration
by Nigel Graham 2
£0.00
WARCO WM18 MILLING MACHINE
by Alex Chudley
£1,200.00
MYFORD SUPER 7 LATHE
by Alex Chudley
£2,000.00
More "For Sale" Ads...

Latest "Wanted" Ads

D1-3 backplate
by Michael Horley
Price Not Specified
fixed steady for a Colchester bantam mark1 800
by George Jervis
Price Not Specified
lbsc pansy
by JACK SIDEBOTHAM
Price Not Specified
Pratt Burnerd multifit chuck key.
by Tim Riome
Price Not Specified
BANDSAW BLADE WELDER
by HUGH
Price Not Specified
More "Wanted" Ads...

Get In Touch!

Do you want to contact the Model Engineer and Model Engineers' Workshop team?

You can contact us by phone, mail or email about the magazines including becoming a contributor, submitting reader's letters or making queries about articles. You can also get in touch about this website, advertising or other general issues.

Click THIS LINK for full contact details.

For subscription issues please see THIS LINK.

Digital Back Issues