More excellent service
David Ambrose | 14/03/2023 13:37:55 |
55 forum posts 4 photos | I have just received a delivery from Tracy Tools, and realised that I had specified the wrong pitch for one of the ME dies, When I contacted them to ask about how to exchange the die for the correct one, they said that as a valued customer, I could keep it, and they would send the replacement free of charge! No connection, etc, just a happy bunny. |
RobCox | 14/03/2023 13:58:16 |
82 forum posts 44 photos | The latest dealings I had with them were unc and a unf spiral flute taps, ordered 3pm, delivered in the post 10am next day! |
Dave Wootton | 15/03/2023 16:17:39 |
505 forum posts 99 photos | Always had great service from Tracy Tools, some more great service from another supplier I ordered a mixed order of metals and fastenings from EKP supplies late yesterday morning and it arrived this afternoon, some of it is swarf already! |
Martin Kyte | 15/03/2023 17:19:55 |
![]() 3445 forum posts 62 photos | I think this is a demonstration of the survival of the fittest. regards Martin |
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