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"New" digital subscription

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John Haine07/08/2013 13:22:02
5563 forum posts
322 photos

So, for a while I have had a print + digital subscription. I thought I'd download the new App after the letter with my latest issue, and with some difficulty found the screen where you can activate digital access, input my subs number and surname and clicked Activate. Got a message saying "This subscription is not active". That's why I'm trying to activate it, dumbo!

Anyone else had this problem? Is there a way round it. Please help!

JasonB07/08/2013 13:29:08
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25215 forum posts
3105 photos
1 articles

John you say you have had Print + Digital for some time, it was only introduced a couple of weeks ago are you sure you don't have a print sub with free access to the existing digital archive?

When did you last renue?

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