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Anybody else had this problem?

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Philip Rowe10/09/2009 13:27:07
248 forum posts
33 photos
Hi All,
I am a subscriber to MEW and have registered my subscriber number on this site. Curiously whenever I click on "Back Issues" I get the standard subscriber only message, the only way I can view these is to go to "My Details" where the subscriber number is already displayed, click onto "Save" and I can then view the back issues.
Surely I should not have to do this every time I log on, or am I doing something stupid?
 
Phil
Trevorh10/09/2009 15:38:09
avatar
316 forum posts
89 photos
Hi stupid,
been there done that

I was told that I had to enter all my details exactly as they appear on the grey wrapper

what I mean is, even down to how they have spelt your name...

my problem was I have 2 "L"s in my name but they had written only 1 L

so I had to keep entering my details until I copied my subscription details in full, then all was ok

hope this helps

good luck

Edited By kerbtrawler on 10/09/2009 15:39:17

Engine Builder10/09/2009 17:15:07
avatar
267 forum posts
Hi
I have the same problem as you Philip and I'm sure my details are correct or surley I wouldn't be able to access the back issues at all.
pcb196210/09/2009 17:42:54
65 forum posts
I have the same issue, I put it down to the site growing faster than it can keep up with, I didn't think it worth mentioning. As a newish subscriber I find it an unbelievable bonus to have the back issues available online, so good I can even put up with the clunky flexipage software! I've been printing out a couple of articles before leaving work every day to read on the train home. Thanks MEW!
Peter Tucker10/09/2009 20:43:04
185 forum posts
I also have to click save every time. Put it down to a fault in the site.
dcosta11/09/2009 00:34:59
496 forum posts
207 photos
Hi,
 
I have the same problem as Philip and Peter and I'm sure my details are correct or surley I wouldn't be able to access the back issues at all.
 
Dias Costa
Mark Web Tech11/09/2009 00:55:37
20 forum posts
4 photos
Hi everyone,
 
Can you try again please, as it should be working now without having to keep going to the "Save" page any more.
 
Thanks 
 
Mark 
Philip Rowe11/09/2009 12:16:55
248 forum posts
33 photos
My thanks to all involved with this, it now seems like the problem has been sorted. Logged on  and everything is working as it should.
 
Phil 
Engine Builder11/09/2009 16:55:51
avatar
267 forum posts
Many thanks mine works fine now.

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