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Member postings for Baz599

Here is a list of all the postings Baz599 has made in our forums. Click on a thread name to jump to the thread.

Thread: Warco V Chester
20/01/2011 18:13:48

Warco have now said they will send someone to look and hopefully repair my lathe –however, not their own service people because ‘they are ‘busy and I live too far away’ so they are trying to find someone near where I live to come. ‘But it might take a while to find someone’ they added!

What a shower!

I guess unless you live in the south of England, don’t buy a Warco.

17/01/2011 17:38:27

I bought a Warco lathe last August and personally I will not buy anything else from them because of their after sales – or lack of it. 

Firstly no one wants to answer the telephone, it’s always a voice mail so then you are stuck waiting for them to ring you back. 

Second, they don’t want to come and repair the machine, they want to send you the part and you fit it yourself, even within the six months parts and labour warranty period.
I had to replace the cross slide from new as it was all pitted when I unpacked it after delivery. I explained I had no experience repairing lathes but still they insisted I do the job myself. I ended up getting a friend who has a lathe to come and help. 

The lathe has now completely stopped working and it is still under the parts and labour warranty period and still they are trying to get out of sending someone to fix it, instead they told me ‘it sounds like a motor problem. We will send you one to fit yourself’. I am sticking it out this time and insisting they send someone to repair it. 

I am in the market for a small mill but will not touch Warco with a barge pole after the lack of after sales.

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