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Member postings for Geoff Thomas

Here is a list of all the postings Geoff Thomas has made in our forums. Click on a thread name to jump to the thread.

Thread: Online subscription renewal
27/07/2011 18:27:11
Richard,
I would draw your attention to a short thread I started on 12/3/2010 entitled "Renewing Subscriptions". Your answer may be there. The mills grind slowly in the My Hobby Store domain. Maybe in another decade or two we'll get a properly designed re-subscription page.
 
Good luck!
 
Geoff
Thread: Renewing Subscriptions
12/03/2010 22:18:15
Chris, I can't thank you enough for the link. Worked a treat. All the pages were exactly as before except there was a second option- 'Renew'- on the 'Are your details correct?' page.
Thanks again.
David, I still don't think this is browser related.

Geoff
12/03/2010 21:54:49
Hi David,
 
I did mention in a previous PM  that the same problem occurs with IE8. The issue is one of page design.  When you reach the 'Are your details correct?'  page, only one option is presented -  'Change Details'. [Why not give one the option of replying 'Ýes' and moving on?] If  you then submit an unchanged page(your only option again) you find yourself back at 'Are your details correct?' with no option but 'Change details' again. Refreshing the page each time has absolutely no effect. It is an endless loop.
 
Geoff
12/03/2010 10:38:11

I wish to renew my subscription to MEW.

How can I do this on line? As an Australian subscriber I click on 'Rest of World'     I follow the prompts until asked "Are Your Details Correct?". The only option is "Change Details". Go there and the only option is ""Submit Changes", which takes you back to "Are Your Details Correct". I can't break out of this loop. Where am I going wrong? I've been trying for days, and I'm probably going to miss the next issue now. I am in Australia. I have attempted to get advice from someone on your web site, who initially suggested I should go to Expressmags in North America for assistance, and then suggested I should approach a company called CDS Global. I am trying to renew my subscription. I am trying to pay you money. Please tell me how to do this.



Geoff ,
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