Member postings for John Fearnley

That's a bit unfair - aren't some of the biggest piston engines in the world (in ships) 2-strokes? And I'm very fond of the GM Detroit supercharged 2-stroke Diesel in my Chamberlain Super 90 tractor too Not to mention my Field Marshall 2-stroke semi-diesel.......... John.

Thank you Neil.

As I hoped, my statement on this forum resulted in an immediate response - something I was not getting recently by using the normal channels. It also resulted, after two days, in the required back numbers arriving by special post. On the same day, five weeks after I paid for them, an envelope containing one or other of the original sets of three magazines also arrived!

All I asked of the person on the phone when the first set hadn't arrived was that replacements could be sent by first class post, but I was told categorically that replacements would take yet another 7 to 10 days. Not the best way to deal with a frustrated customer, and obviously not the case!

John

On the 22nd of July - over a month ago - I took out a subscription to Model Engineer on the understanding that the previous three back numbers could be supplied as well. This was because they were the first in a new series that I was interested in. Mytimemedia took payment from my card for the subscription and also an extra £10-80 for the three back numbers. As I said that was over a month ago but no back numbers have materialised! I have emailed them several times only to be fobbed off with stories that my order was being dealt with, then when that one didn't turn up that another set was being posted - which has not arrived. Now they are ignoring my emails and a telephone call resulted in my being told it was not company policy to put me through to a manager! I gather that Mytimemedia are a third party and not the actual publisher, in which case I think the latter should seriously consider their relationship! John Fearnley.